All the brands we work with, carry out rigorous quality controls to ensure finishes and features that meet their standards. Moreover, it is possible that on certain occasions some product presents quality defects in its finishes.
Gifts & Utilities contact us as soon as possible so that we can properly evaluate the case. We will appreciate it if you provide us with your order number and a description of the defect.
Moda de Baño, Bolsas y Tote Bags of the costs and collection management; offering you a resolution either with the replacement of the product, as long as there is stock available, or the product refund.
